Management of customer invoices

What are the challenges facing CFOs in 2025? What are the challenges facing CFOs in 2025? What issues will become increasingly important in the coming years? In 2025, Administrative and Financial Departments (DAF) will be operating in a complex environment marked by political uncertainty, [...].

E-invoicing reform: identifying and resolving discrepancies between pre-filled VAT returns and VAT declarations E-invoicing reform: how will pre-filled VAT returns be reconciled with VAT declarations? The aim of the e-invoicing reform, which will come into force on 1 January 2009, is to [...]

Processing invoices from suppliers remains a tedious administrative task. Many invoices are still sent in paper format, requiring manual entry into the accounting software, which increases the risk of errors, not to mention the risk of misplacing some invoices in the process. In the final analysis, many companies have grasped the importance of digitizing their production processes, but there is still room for improvement when it comes to managing and paying supplier invoices. And yet, there are solutions to help you process these invoices as quickly as possible...

More practical, more economical, the dematerialization of invoices offers many advantages. The dematerialization of invoices will also soon be a legal obligation: all companies are therefore concerned. So how can you successfully switch to dematerialised invoices? This guide contains all the information you need to know about dematerialised invoices.

Electronic invoicing brings with it a host of new market players. Whether PPF, PDP or OD, all companies will need to think about which service provider they will use to manage their electronic invoice flows and ensure compliance with tax authorities' regulatory requirements.

Value Added Tax (VAT) is a major source of revenue for the member states of the European Union. However, the growth of e-commerce, the increasing number of transactions and the emergence of new technologies mean that VAT regulations need to be modernized. The aim of the ViDA directive is to harmonize measures across Europe to increase their effectiveness and reduce tax fraud.

Announced as one of our major objectives for 2024, the registration of our Freedz platform edited by Neovacom as a partner dematerialization platform was officially announced by the French General Directorate of Public Finances on August 27, 2024. Neovacom is recognized as a PDP by the tax authorities under number 32.

Deposit, work situation, deposit or advances... Confusion between these different concepts remains commonplace in the real estate and construction sector. On the ground, this confusion is exacerbated by the new legislative obligations, particularly in terms of VAT. In addition, the arrival of electronic invoicing in 2026 will add an additional layer of complexity to the naming of invoices, forcing professionals to adapt quickly to these changes to remain compliant. Explanations.

For companies, it's customary to invoice as work progresses, rather than once the site has been completed, in order to pay employees and stock up on materials. However, issuing progress invoices can quickly become complex and a source of tension between the company and its customers. The solution? Automate the invoicing process to save time and avoid disputes!

The CSM, or Customer Success Manager, helps customers to get to grips with the Freedz platform (a product of Neovacom). A key contact for customers, he or she is often a key player in customer follow-up, helping to build customer loyalty. Ondine Sanchez, Customer Success Manager at Neovacom for the Freedz invoice dematerialization platform, talks about this key role in customer support.