2026 reform, new features: the Freedz User Club prepares for tomorrow
In a social housing and construction sector undergoing regulatory change, companies are facing growing challenges: digitization of processes, compliance with new legal obligations, and optimization of accounting flows. To address these issues, Docoon.immo (1) (formerly Neovacom) organized the third edition of its Freedz User Club on Tuesday, June 17, bringing its customers together for an exclusive networking event at Wellio Paris Saint-Lazare.
The event is dedicated to users of the Freedz platform who meet with their peers to improve how they work with the platform and integrate their ERP. The Freedz User Club embodies a collaborative approach, offering social housing and construction professionals a unique space for co-construction, learning, and anticipating sector developments.
A collaborative ecosystem dedicated to business innovation
A participatory approach for tailor-made solutions
The Freedz User Club is based on a fundamental principle: working together to build stronger solutions based on real needs in the field. This collaborative approach allows users of the digitization platform to actively participate in the development of the tools they use on a daily basis.
It should be noted that Freedz is currently the only Approved Platform specializing in the real estate and construction sector.
The organization of themed workshops during the day reflects this desire to adapt features to specific business needs. Five themes were proposed: validation workflow, structuring of work data, complete co-ownership file, accounting, and document issuance. This segmentation allows for an in-depth examination of the specific issues facing each area of activity.
A think tank to anticipate developments
The Club serves as a veritable observatory of professional practices. Discussions between peers enable the identification of best practices to be rolled out across the board and sticking points to be resolved. This collective intelligence directly feeds into Freedz's product roadmap, ensuring that future developments meet users' real expectations.
A qualified and committed professional network
Beyond the technical aspects, the Users Club creates a valuable relational ecosystem. Participants, all professionals in social housing and construction, share common issues. These meetings promote the exchange of experiences, the creation of synergies, and the development of best practices in the sector.
Mastering regulatory challenges through collective expertise
Specialized support in the face of regulatory changes
The 2026 electronic invoicing reform poses a major challenge for players in the real estate and construction sectors. The Users' Club offers an ideal setting for calmly addressing these changes.The plenary session provides an opportunity to review the updated schedule, the necessary technical developments, and adaptation strategies.
This collective approach to regulatory support offers considerable advantages.
It allows training costs to be shared, provides access to cutting-edge expertise, and prepares teams for new obligations with a clear overview of deadlines.
Tailor-made support that never stops at launch
Beyond these special opportunities for discussion offered by the User Club, Freedz provides personalized support throughout the customer journey thanks to its Customer Success Managers (CSMs). From the moment they join, each new customer benefits from a structured process: a welcome email, a kick-off meeting to present the project and the people involved, personalized training on the tool in a pre-production environment, and a strategic workshop to connect suppliers.
On this topic, read: CSM at the heart of customer satisfaction at Neovacom
FAQ – Some new Freedz features presented at the User Club meeting on June 17, 2025
Work situations: Optimizing workflows and saving time
Q: How does the new project manager follow-up feature work?
A: Freedz now offers two types of reminders for project owners:
- Manual restart : The project owner can directly restart a pending situation with a single click. An automatic email is sent to the project manager with all the details of the situation (structure, contract, amount including tax, etc.).
- Configurable automatic reminder : You can set a custom time delay before automatic reminders are sent. This feature can be enabled/disabled by SIRET according to your needs.
A reminder counter is displayed in the interface, and delays are shown directly in the "MOE Validation" screen with the number of days overdue.
Q: Can we now cancel a work situation that has already been submitted?
A: Yes! A contract holder can now cancel a status of "To be validated by MOE" or "Rejected." This feature is particularly useful in the event of an error by the MOE or an incorrect main document. Cancellation frees up the uniqueness, allowing for immediate re-submission.
Freedz Invoice: Artificial intelligence and enhanced automation
Q: How does OCR (optical character recognition) improve invoice processing?
R : The integration of Mindee OCR transforms data entry:
- Automatic extraction of the commitment number directly from the document
- Reduction in manual data entry errors
- Significant acceleration in invoice processing
This automation complements existing OCR features for even smoother digitization.
On this topic, read: Freedz x Mindee: when invoice processing becomes child's play
Q: What new export formats are available?
A: Freedz now offers complete flexibility on exports:
- User interface : Choice between CSV and Excel (.XLSX)
- Email delivery : CSV format maintained for compatibility
Fundraising: Integrated and comprehensive management
Q: How do I integrate my condominiums into Freedz?
A: Integration is done via mandatory CSV import using a simple format:
- Registration number (optional)
- NameCopro (required)
- AddressReference (required)
Benefits of smart merging :
- Smart merging via NumImmatriculation
- creation or merger based on address/name correspondence
- Direct visualization of data in the interface
- Export CSV and Excel available
- Error handling : error file downloadable in case of partial failure
Q: Is the workflow for funding calls different from that for invoices?
A: No, that's one of the great advantages ! Capital calls follow exactly the same workflow as invoices:
- Identical transitions : same validation steps
- Batch processing possible
- Harmonized filters : type (invoice/credit note/funds call), supplier or co-ownership, amount, date, status
- Unified export : CSV and Excel
Only visual difference : building pictogram 
(vs. F for invoice, A for credit note). This is an important detail that helps users quickly identify the type of document in the Freedz interface.
(1) Neovacom, which powers the Freedz-approved partner digitization platform, is now called Docoon.immo. Read: From Neovacom to Docoon.immo: A new identity, the same expertise
Other articles you may be interested in:
Freedz, the supplier invoice validation solution for real estate professionals
Waiting to comply with electronic invoicing reform: why is this not the right strategy?
