Privacy Policy

Docoon.immo (formerly Neovacom) (whose registered office is located at 32 Boulevard Michelet 13008 Marseille, France) and the Docoon group attach great importance to protecting and respecting your privacy.
This Privacy and Security Policy describes our rules regarding the management, processing, storage, and protection of personal data submitted in connection with our services. The term "personal data" refers to information relating to an identified or identifiable natural person.

CONSENT

By registering for our services or filling out a contact form on our website www.docoon.immo or www.freedz.io, you agree and accept that we may collect, process, store, and/or use the personal data submitted in accordance with the European Data Protection Regulation of May 25, 2018.

By giving us your consent, you also retain a right of access, opposition, deletion, rectification and portability of personal data concerning you that you are likely to communicate in the course of using one of our services, as well as a right to the limitation of processing.

IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER

Personal data is collected on our company's websites. These websites are published by Docoon.immo, a simplified joint stock company with a capital of €15,000.00, registered in the Marseille Trade and Companies Register under Siret number 52344521100049, with its registered office located at 32 Boulevard Michelet – 13008 Marseille – France.

DATA COLLECTED ON THE SITE

When you register for our services, the following data is collected and processed: e-mail address, title, first name, surname, job title, department, employer, postal address, telephone number, IP address(es) and domain name. The data submitted must not include sensitive personal data such as government identifiers (such as driver's license numbers or taxpayer identification numbers), full credit card or personal bank account numbers, medical records or information relating to care requests associated with individuals.

Some data is collected automatically as a result of your actions on the site.

We will also collect your data when you complete only part of the fields on our site and/or on other online forms and/or when you abandon your entry during the process. We may use this data to contact you to remind you to enter the missing information and/or for marketing purposes.

PURPOSES OF PROCESSING

The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalized experience. To this end, you agree that we may collect and use your personal data to:

  • to provide our services and facilitate their operation, including by carrying out checks on you in order to do so;
  • resolve any problems in order to improve the use of our site and our services;
  • personalize, evaluate and improve our services, content and documentation;
  • analyse the volume and history of your use of our services;
    inform you about our services and those of our partner companies;
  • prevent, detect and investigate any potentially prohibited and illegal activities or activities contrary to good practice, and ensure compliance with our terms and conditions of use;
  • comply with our legal and regulatory obligations.

NEWSLETTER AND EMAIL MARKETING

An unsubscribe link is included in every newsletter and marketing email we send.
For those of you who have explicitly chosen to receive our Docoon.immo newsletter, you can easily unsubscribe by following the unsubscribe links included in each of these emails.

TESTIMONIALS

We publish on our site a list of Customers and Testimonials including information on the names of some of our customers and their titles. We undertake to obtain the authorization of each customer before publishing any testimonials on the site. If you wish to be removed from the list, please send us an email at global_privacy@neovacom.fr and we will remove your information as soon as possible.

RECIPIENTS OF YOUR DATA

We only share your personal data with authorized and specific recipients, in accordance with the provisions of applicable regulations.

In particular, we may give access to your personal data to our partners and any third-party service providers acting as subcontractors to perform services related to Docoon's IT services and applications.immo (including hosting, storage, analysis, data processing, database management, and IT maintenance services). These third-party service providers, who act only on the instructions of Docoon.immo, will only have access to your personal data for the purposes pursued at the time of collection and will be bound by the same security and confidentiality obligations as Docoon.immo.

Docoon.immo does not sell or rent your personal data to third parties under any circumstances.

In addition, your personal data may be shared for the following purposes:

  • In the event of a merger or acquisition of all or part of Docoon.immo by a third party, which you agree to;
  • In response to legal or administrative proceedings of any kind or to law enforcement measures requested by the competent authorities;
  • To comply with legal obligations, to protect the rights and/or safety of an individual, to protect the rights and property of Docoon.immo, including the need to ensure compliance with this Data Protection Policy and to prevent fraud, security, or technical issues.

YOUR DATA PROTECTION RIGHTS

In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification and deletion of data concerning you, as well as your rights to limit and object to the processing and portability of your personal data.

Furthermore, any person who was a minor at the time of collection of his or her personal data may obtain its deletion as soon as possible.

You can exercise these rights by writing to us at:
Docoon.immo
Personal Data Protection
32 Boulevard Michelet – 13008 Marseille
or by email atglobal_privacy@neovacom.fr.
Your requests will be processed as soon as possible. Your request must be accompanied by a photocopy of proof of identity or authority.

COOKIES/TRACKING

During your visit, we may place a "cookie" on your computer. A "cookie" enables us to record information about your computer's browsing on the Site (pages consulted, date and time of consultation, etc.) in order to improve and personalize the site and/or measure its audience.

The cookies used by Docoon.immo on this website and the website www.freedz.io are intended to enable or facilitate communication, enable the provision of services requested by users, recognize users on a subsequent visit, improve your browsing experience, and record the language spoken by users or other preferences necessary for the provision of the requested service. A cookie is not used to collect personal data without your knowledge, but to record information relating to your browsing on the site that can be directly read by Docoon.immo during your subsequent visits and requests on the site.

In accordance with applicable regulations, Docoon.immo will request your permission before placing any other type of cookies on your hard drive.

If you choose to refuse all cookies, your browsing experience may be reduced when accessing certain pages of the site.

DATA RETENTION

We only keep personal data for as long as is necessary for the operations for which they were collected and in compliance with the regulations in force.
Thus, at the end of this process, the data is :

  • deleted or ;
  • archived (see below) or ;
  • undergo a process of data anonymization, making it impossible to "re-identify" individuals. These data are no longer of a personal nature, and can therefore be stored freely and used to produce statistics.

DATA STORAGE AND TRANSFER


The hosting servers on which Docoon.immo processes and stores databases are located exclusively within the European Union.

In the event of a request from an administrative or judicial authority regarding your data, Docoon.immo undertakes to inform you immediately, insofar as we are legally authorized to do so.

COMPUTER SECURITY

Ensuring the security and confidentiality of the personal data you entrust to us is a priority for Docoon.immo.

We implement all appropriate technical and organizational measures, taking into account the nature, scope and context of the personal data you provide us with and the risks presented by their processing, to safeguard the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorized access to such data.

Docoon.immo only grants access to its information system to individuals who require it to perform their duties. It raises awareness among its employees about the protection of personal data made available to them in the course of their work and ensures that they comply with the rules in force and the company's code of ethics.

Finally, we have put in place a security breach management procedure that enables us to effectively apprehend possible breaches of personal data, to notify the competent authority of such breaches without delay, and to warn you when such a breach is likely to affect your personal data.

MODIFICATION OF THE PRIVACY POLICY

Docoon.immo reserves the right to adapt its personal data protection policy and undertakes to inform you of any changes or additions on its website. This version was drawn up on May 15, 2018.

HOW TO CONTACT US

If you have any questions or comments regarding this policy, please contact us at global_privacy@neovacom.fr.